Refund Policy

Refund Policy

Bamboo Union ensures that all eligible refunds are processed in a timely and transparent manner.

Once a refund request is approved, the process will be initiated according to the payment method used during the transaction.

Key Points:

• Refunds are processed within 25 working days
• Online payments are refunded to the original payment method
• Cash on Delivery refunds may be issued via:
• Bank transfer
• Store credit
• Customers will be notified once the refund is processed